You download the Stockholm Live app in the AppStore if you have an iPhone and in Google Play if you have an Android. Search For Stockholm Live

A new ticket technology called AXS Mobile ID has launched. It delivers tickets safe and securely to you digitally through the Stockholm Live app. You will need the app to get and scan your tickets through this delivery method.

And it’s not just that – The app makes your event experience easier and better in multiple ways. Here are some ways this happens:

– You can have all your events and tickets in one place

– You can keep up to date on all upcoming concerts and games

– You can buy tickets to all our events and get your tickets directly into the app

After you have downloaded the app through AppStore (if you have an iPhone) or Google Play (if you have an Android) you can follow the steps below:

1. On the apps launch page, click on LOG IN OR SIGN UP.

2. Fill in the required fields and use the same email address that you used when you bought your tickets through AXS, Ticketmaster or Seatgeek. Then choose if you would like information from Stockholm Live about latest events, offers and important information (we recommend you do this).

3. Click on SIGN UP. Now a verification email will be sent to your email address. Open the email and click on Verify so that we know you are you. And that’s that!

1. Buy tickets
Through us or other authorized resellers

2. Download the app
The Stockholm Live app is available on the App Store and Google Play

3. Create an app account
Use the same email address to create an account as when you bought the ticket

4. Verify
Now a verification email will be sent. Click on Verify so that we know you are you

​​​5. Get you tickets
Find and get your tickets in the app under ► My Events

6. Enjoy!
Scan your digital ticket in the entrance and have an amazing live experience

The most common reason is that you have used a different email address to purchase the ticket than the one you used to sign up to the app. You can easily solve this by adding another email address to the app.

Here is how:

Go to ► My Account ► Settings ► Link ticket accounts

Add the email address you would like to add. Then we will send a verification email to the email address you entered. Open the email and click on verify so that we know you are you. Now the accounts will get linked and you can manage and view your tickets in the app under ► My events.

Another reason can be that you have not yet verified your email address through the verification email we sent you when you created your account. You can solve this by:

1. Search through your inbox and look out for any emails from noreply@stockholmlive.com. Remember to also check your spam folder

2. If you can’t find it you can send it again by going to My account ► Settings ► Click on Re-send verification email